Return Policy
At FashionTech, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a straightforward return process to make things right.
Return Eligibility
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You may return most products within 30 days of receiving your order.
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To qualify for a return, items must be unused, in original condition, and in their original packaging.
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Products that are damaged, altered, or missing original packaging may not be accepted.
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Certain items may be non-returnable due to hygiene or safety reasons (please contact us if unsure).
How to Return an Item
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Contact our customer support team at support@techtready.com or call +971 58 988 4370 within 30 days of receiving your order.
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Provide your order number and reason for the return.
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We will issue a Return Merchandise Authorization (RMA) and provide instructions on how to ship your item back.
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Please pack the item securely to prevent damage during return shipping.
Refunds and Processing Time
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After receiving and inspecting the returned product, we will notify you about your refund status.
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Approved refunds will be processed to your original payment method within 6 to 10 business days.
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Shipping fees are non-refundable.
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Return shipping costs are the customer’s responsibility and will be deducted from the refund if prepaid by FashionTech.
Exchanges
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We offer exchanges only for defective or damaged products.
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Contact us with your order details, and we will guide you through the exchange process.
Shipping Costs for Returns
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Customers are responsible for paying return shipping fees.
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We recommend using a trackable shipping service to avoid lost packages.
Contact Us
For questions or assistance with your return, please reach out:
Email: support@techtready.com
Phone: +971 58 988 4370
Address: Rove At the Park, Dubai, UAE